Leadership Check-up: How well
are you leading change?
Below are some, but, not the only
behavioral indicators of the presence or absence of the skill sets for leading
change. This check-up is written with the bias of a supervisory leader. Please
take that in consideration when filling out the survey. Please mark the
response that best characterizes your personal leadership practice.
You may
submit this form below and receive specific feedback about your assessments via
e-mail or phone call. Or, you can self score this survey and draw your own
conclusions about the developmental implications. If self scoring is your
preference, please print the entire survey and follow the scoring instructions
below. Thanks!
a)
I am truly a visionary thinker and
am very comfortable planning and preparing for the future, I can easily
see into the future and can find clues in the present that help make the
future look more real to me.
b)
I am able to see the future if someone points out the data, patterns
and trends for me, seeing these things for myself is only somewhat
natural.
c)
I need people to point out the vision for me, It does not’t come
naturally for me to see into the future, even when people point out the
future to me, I don’t always believe that it could come true like that.
d)
I don’t believe in visioning, I don’t trust when people say they can
see into the future, I live in the present or and trust in the past.
2) Eyes:
a)
I am constantly looking to improve my skills for the future by taking
advantage of every self-development and skill building training or self
study program that I can.
b)
I take advantage of several training opportunities to try to stay
abreast of my field and skill set, but, not as many as I could.
c)
I go to trainings that I am required to attend only.
d)
I don’t have time to attend training programs or skill building
sessions, I am too busy for that.
3) Ears:
a)
I schedule time regularly to listen to my staff and clients so that I
am sure that I am meeting their needs and adjust my behavior as a result
of their feedback.
b)
I listen when I can if feedback is offered and sometimes make
adjustments in my behavior, but don’t actively solicit the feedback.
c)
If I get unsolicited feedback about my services or effectiveness, I
rarely change my behavior.
d)
I don’t appreciate when I get feedback, and don’t change as a result
of it.
4) Ears:
a)
I have a system or systems for insuring that the needs and suggestions
of my staff are clear to top management.
b)
I encourage my staff to share ideas and suggestions, and advocate on
their behalf, but, don’t have a system in place to insure this.
c)
I usually don’t ask my staff what they would suggest, and only
infrequently act on their suggestions.
d)
My staff has very little or no input in service development or
changes.
5) Nose:
a)
I am virtually always at the table whenever a new service opportunity
is available.
b)
I am often at the table for new service opportunities.
c)
I am only sometimes at the table for new service opportunities.
d)
I am rarely at the table for new service opportunities.
6) Nose:
a)
I network, am involved in community meetings, and spend a significant
time on relationship building activities as part of my role as a leader.
b)
I network and attend some community meetings, but do not see it as a
large part of my role as a leader.
c)
I spend only a little time on networking and community relationship
building activities, it is not a part of my role as a leader.
d)
I spend virtually no time on networking or other community
relationship building activities, these activities are discouraged.
7) Mouth:
a)
I am always careful to communicate important information to all those
within the organization that could benefit from the information. My
communication style involves high input and inclusion. The staff tells me
that they feel communicated with and included.
b)
I try to communicate important information to all those within the
organization that could benefit. My communication style involves fairly
high input and inclusion. My staff tells me that they usually feel
included, but are sometimes out of the loop.
c)
Sometimes I ask for input and sometimes I don’t. I incorporate average
inclusion and input. My staff tells me that they only feel partially
included and are often out of the loop.
d)
My staff tells me that they feel out of the loop most of the time. I
often forget to include or ignore staff input.
8)
Mouth
a)
I know the leadership and organizational direction and messages. These
messages give me direction in my work and as a leader in the
organization.
b)
I am able to keep up with the organizational messages even though they
seem to change frequently. I still have a handle on the direction of the
organization.
c)
I am leading my staff with my own set of messages and direction. Each
leader is responsible for setting these messages for their teams.
d)
I have no specific leadership messages or themes that I communicate
with the staff.
9) Neck:
a)
I spend a considerable amount of my time as a leader assessing my
skill needs, attending training and skill development sessions and
supporting these activities for the staff to insure that they are well
prepared to provide new program and services and respond to future
challenges. I am proactive about new skill needs.
b)
I have spent time in training in response to our creating of at least
one new program or service over the last 18 months. I am making sure that
I have the skills needed to keep new program or service promises.
c)
If a new service opportunity came our way that fell into our existing
skill set, we would go after it. I don’t have time to learn new skills
or attend a lot of training.
d)
I am an expert at what we do now, and don’t really need training
for new services or skill sets.
10) Neck:
a)
I attend many outside community or program development service
meetings and continue to seek opportunities to partner with outside
organizations. As a result, our team is currently offering more than one
collaborative service with outside organizations.
b)
As a result of my relationships with outside organizational partners,
our team has created at least one new collaborative service over the last
18 months.
c)
I don’t have time to actively seek partnerships with outside
organizations; we have enough on our plate as it is.
d)
I don’t believe in external partnerships. We are experts at what we
do, and I don’t believe in sharing trade secrets.
11) Heart:
a)
I know the values that guide my work as a leader and they are
consistent with the organization's guiding values.
b)
I know the values that guide my work as a leader, but, I’m not sure
what the values are that guide the organization and if my values are
consistent with them.
c)
I could not really name the values of the organization, and am only
slightly aware of the values that guide my work.
d)
I have not thought much about my own work values and have no idea what
the guiding values are for the organization. I don’t think the
organization has ever articulated them.
12) Heart:
a)
I make sure that the staff really understand the organizations
guiding values. I make sure that we consider them often in meetings and
when we are problem solving and decision making.
b)
I don't regularly plan to discuss issues of organizational values
with the staff, but, when I think that the organizational value is at
stake, I take the opportunity to consider it with the staff.
c)
I am not sure what the organizational values are, so we don't
discuss them with the staff. If something goes against a personal value,
I will address it with the staff.
d)
I never have discussions with the staff regarding values, either
organizational or personal.
13) Shoulders:
a)
I have a "can do" attitude and am constantly given more
responsibilities because people within my organization know that I can
handle additional work.
b)
I can handle additional requests and requirements most of the time. I
accept these challenges more than I refuse them.
c)
I can handle some additional requests. I refuse about as often as I
accept these new challenges.
d)
I am completely overwhelmed with my current workload, and refuse
additional responsibilities when they are requested of me.
14)
Shoulders:
a)
I encourage the staff to take on additional challenges as a way to
strengthen their skills, coping and capability. I am careful to support
them and not overwhelm them with these opportunities.
b)
I encourage staff to take on additional challenges to strengthen
their skills, coping and capability, but, am not always conscious of ways
that I can support them, and consequently they sometimes report that they
are overwhelmed.
c)
If the staff ask to take on more responsibilities, I will
encourage them to, but, I don't look for more work for them.
d)
I don't give the staff an opportunity to take on new challenges.
They are overworked enough.
15) Brain:
a)
I make it a habit to research the origin of problems, making
sure that I look at the problem from as many angles as possible. I
recommend that we intervene systematically whenever possible.
b)
If I hear that a similar problem is occurring elsewhere in the
organization, I seek out more information about it, and either incorporate
the information into my decision making process, or recommend that we
solve the problem systematically.
c)
If I hear that a similar problem is occurring elsewhere in the
organization, I rarely learn more about it and incorporate information
about it in my decision making process. I usually solve the problem that
I am presented with at the time only.
d)
I am a crisis manager, and don't have time to worry about
similar problems that are occurring elsewhere in the organization. I only
solve the problem that I am presented with at the time.
16) Brain:
a)
I use creative problem solving tools and techniques with the
staff often to make sure that we are thinking creatively about problems
and opportunities.
b)
I actively participate in creative problem solving or
opportunity seeking techniques when they are presented to me, but, rarely
initiate these types of activities with the staff.
c)
I personally support creative ideas, but have no regular tools
or techniques to help to generate them.
d)
I don't really seek creative ideas and don't use any creative
tools or techniques.
17) Hands:
a)
I ask the staff regularly what they need and in what way I can
be of support to them. It is part of my job description to insure that
the staff are successful, and I do everything I can to help them.
b)
Occasionally, I ask the staff if there is something I can do to
support them. Staff offer this information when they feel the need.
c)
If the staff have something that they need, it is their
responsibility to communicate it to me. I don't actively seek this
information.
d)
I don't actively seek information about what staff need, and I
rarely do anything with the information if they offer it. It is more
important that the staff understand my needs.
18) Hands:
a)
Whenever possible, I encourage the staff to solve their own
problems. I have made sure that the staff are clear about what problems
are within their authority to solve and which need to be solved in
partnership with others.
b)
I like it when staff are able to solve their own problems, but,
I need to step in and solve the problem sometimes. The staff are solving
their own problems slightly more often than I need to step in and solve
them.
c)
Staff run their ideas past me and I usually make the decision.
I sometimes agree with their solution, but, still have the final word.
d)
I make the decisions. Staff run their problems by me and I
solve the problems.
19) Legs:
a)
I hold myself to the highest behavioral standards of respect.
I know that I set the tone and the staff are watching. I do my best to
always behave respectfully with the staff. I am on time, keep my
promises, listen and honor others opinions,etc.
b)
I try to behave as respectfully as possible. I know that the
staff are expecting me to behave respectfully. I am on time, keep my
promises, listen and honor others opinions,etc. more often than not.
c)
I haven't really thought about my responsibility to set the
tone for the staff by my behaviors. I am O.K. at some of those things,
and not O.K. at others.
d)
I am probably one of the worst offenders for being on time,
keeping my promises, listening and honoring others. No-one really treats
each other respectfully at work.
20) Legs:
a)
Accountability is very important to me. I always take
deadlines seriously and follow through with my commitments. I set this
expectation for the staff also. We have learned how to plan carefully and
make our commitments and deadlines reasonable.
b)
I have a sincere desire to be accountable. I take deadlines
seriously and follow through with my commitments whenever I can.
Sometimes we need to adjust our timelines when we reality check. I am
able to be reasonable with deadlines and accountable more often than not.
c)
I try to be accountable and keep my commitments, but, I don't
worry about it too much. Deadlines are really estimates. I don't take
them that seriously.
d)
I don't really pay much attention to deadlines. I get the work
done when I can. No-one really pays any attention to deadlines.
21) Stomach:
a)
I am proactive about change. I make sure that I know what the
realities are about our service area or field and am able to take risks
that will lead our organization or my team through the uncharted waters.
b)
I am reactive about change. When something happens to our
organization or our team that makes us have to change directions, I am
able to take risks and make those adjustments and lead the team through
the uncharted waters.
c)
I am more reactive about change. It takes me a while to get on
board with changes and am not usually the one to take the risks in a new
direction. I am able to follow a change once I am clear about the
direction and purpose. I will take risks only when it is absolutely
necessary.
d)
I try not to change at all whenever possible. I am more
comfortable with how we have always done things. I resist changes for as
long as I can.
22) Stomach:
a)
I am able to admit my contribution to a problem, apologize if
necessary and confront negative behaviors directly and respectfully most
of the time. These behaviors are part of my leadership style.
b)
I am able to admit my contribution to a problem, apologize if
necessary and confront negative behaviors directly and respectfully some
of the time. It is hard for me to do these things, but, I try to do them
when necessary.
c)
I rarely admit my contribution to a problem, apologize if
necessary and confront negative behaviors directly and respectfully. It
is not part of my leadership style to do these things. I have done so, on
rare occasions, however.
d)
I never admit my contribution to a problem, apologize if
necessary and confront negative behaviors directly and respectfully. It
is not part of my leadership style to do these things.
You may submit this form below and receive
specific feedback about your assessments via e-mail or phone call. Or,
you can self score this survey and draw your own conclusions about the
developmental implications. If self scoring is your preference, please
print the entire survey and follow the scoring instructions below.
Thanks!
Scoring:
Add up the scores using these numeric
values:
A= 4.5 B= 3.75 C= 3
D= 2
90-99:
Excellent job! You are doing a
great job leading change and seem to be balanced in the skill areas. Keep
up the good work! Please contact us so we may highlight your
organization and share some case story information with others on the web!
80-89:
You are doing a fairly good job of
leading change. Look at the patterns of your answers for a place to begin
honing some of the skills that seem to be dropping below the top. Using
the questions featured in the article, you can work on improving the
skills as part of your personal leadership practice.
70-79:
You could use some leadership skill
development. Look at the patterns of your answers, did you find that any
skill combinations scoring lower than others? If so, these are the skill
areas to begin your focus. The questions posed in the article sections
are a good place to start to think through a plan for addressing these
issues. If all of your scores fall into the average category, a full
blown skill development plan may be in order.
69-below:
Your scores indicate a low
level of skill readiness for managing change. One suggestion would be to
find a trusted colleague to validate the scores by giving you personal
feedback in the score areas. Receiving leadership training and coaching
from a trusted colleague would be a great place to start.
Name: E:Mail:
Organization:
Address:
City: State:
Zip:
Phone: Fax:
Call Strength in Partners,
Inc. at (440) 877-9980 or e-mail us @
psadallah@strengthinpartners.org if you would like help working
through your improvement plan!
Copyright Patricia M. Sadallah, Strength in Partners, Inc. 2000
All rights reserved
Last revised: October 23, 2002